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Leading a global health organization12-Mar-2010
Tachi Yamada the President of the Bill & Melinda Gates Foundation (http://topics.nytimes.com/..
Gut instinct doesn’t cut it04-Mar-2010
According to the results of a study by workplace psychologists OPP (http://www.opp.eu.com/Pages/h..
Successful strategy execution26-Feb-2010
A brilliant strategy may put you on the competitive map, but only solid execution will keep y..
How important is customer service to you?19-Feb-2010
Social Media means you need to get your act together. With social media your customers now ..
Holding people accountable for performance12-Feb-2010
Many business leaders complain about a “lack of accountability” in their company. Indeed, ac..
How to give “A” Players constructive feedback05-Feb-2010
A common management failure is to spend most of your time trying to improve the performance of th..
Why is Executing Strategy So Hard?29-Jan-2010
Many people set New Year’s resolutions. 60% of them fail by late January as they slip back into ..
What really motivates workers22-Jan-2010
Good news for managers. A multi-year study documented in the Harvard Business Review (http://..
What Michael Hill has learned about surviving tough times15-Jan-2010
Michael Hill did not become an entrepreneur until he was 40 years of age when he opened his first..
Do you have a clearly communicated strategic plan?08-Jan-2010
Research in the UK by the Department for Business, Innovation and Skills (BIS (http://ww..
Common mistakes to avoid when making strategic decisions18-Dec-2009
Rapid changes in the competitive forces that shape industries are forcing business leaders to dea..
Leadership lessons from the CEO of Salesforce.com11-Dec-2009
Salesforce.com (http://www.salesforce.com/) CEO Marc Benioff was interviewed in BusinessWeek ..
6 Key business success fundamentals03-Dec-2009
I spent an enjoyable afternoon recently speaking with author John Spence about the key business s..
How to bring your company vision to life20-Nov-2009
One of the critical roles of a leader is to communicate a clear and compelling vision of the future...
How to make your online communications stand out13-Nov-2009
With all the talk about websites, blogs, email newsletters, and social media platforms (Facebook, Li..
EXECUTION – The biggest challenge for business06-Nov-2009
In this article written for the Executive Briefing section of The Economist, Stephen Lynch, Chief Op..
New business paradigms in the age of social media23-Oct-2009
Social media has given customers the tools to demand more honest and direct relationships with c..
Managing leadership stress16-Oct-2009
Many companies are trying to do more work with fewer people - and it can take a toll in terms of ..
How to be a great follower09-Oct-2009
Great leaders have teams of great followers to support them. At some point we all have to be fol..
Leadership lessons from the CEO of Ford02-Oct-2009
Alan Mullaly the CEO of Ford was interviewed in the New York Times in September 2009. Here’s a s..
Innovation lessons from Apple24-Sep-2009
Learn from your mistakes With the current success of the iPod, iPhone and iTunes – and with so many ..
7 Ways to earn trust17-Sep-2009
If you want loyal followers you need to earn their trust first. Here are some simple (but not alway..
Psychologically proven ways to make better decisions |part 210-Sep-2009
Source: Professor Gary Marcus of New York University Consider both costs and benefits Our minds t..
Leadership lessons from the CEO of Mattel03-Sep-2009
Bob Eckert, CEO of Mattel, was interviewed in Fortune Magazine in August 2009. Here’s a summary: ..
Are you Linked in?26-Aug-2009
Are you Linked in? LinkedIn is the premier social networking site for “business leaders”, with ..
Psychologically proven ways to make better decisions |part 120-Aug-2009
Source: Professor Gary Marcus of New York University. Force yourself to consider alternatives Our..
Leadership lessons from eBay CEO14-Aug-2009
John Donahoe, CEO of eBay was interviewed in the New York Times recently. Here is a summary: The..
6 Steps for dealing with customer complaints06-Aug-2009
At some point you will have to deal with an upset customer. Your challenge is to handle the situat..
Jack Daly's sales tips for entrepreneurs31-Jul-2009
Your job is to grow sales – not do sales Entrepreneurs are often too involved in deal making an..
How to create a "wow" customer experience24-Jul-2009
New research from Wharton "Discovering 'WOW' - A Study of Great Retail Shopping Experiences in North..
Three Simple Priorities - RESULTS.com featured in The Economist (again)17-Jul-2009
In our minds, The Economist is the premier global newsmagazine. Published since 1843,..
Great customer experiences matter10-Jul-2009
A survey entitled the Customer Experience Impact Report was released early in 2009. The s..
Jack Daly's tips for sales success:10-Jul-2009
How many contacts do your salespeople make with prospective customers? Jack Daly (http://..
7 Steps for leadership self-confidence26-Jun-2009
Self confidence is a key factor in leadership success. How can future leaders learn to demonstr..
Guy Kawasaki's 10 commandments for business innovation19-Jun-2009
Business Author, Entrepreneur, and Venture Capitalist, Guy Kawasaki (http://knowledge.wharton.up..
Sebastian Coe on winning at the Olympics and in business12-Jun-2009
Sebastian Coe won the 1500m gold medal at two consecutive Olympic Games, and now as a business leade..
10 Common Marketing Myths05-Jun-2009
This Growth tip was inspired by the book “Ready, Blame, Fire!” by Ira Blumenthal, a branding exp..
Execution is STILL the major challenge for business leaders29-May-2009
As you would expect, we read hundreds of business books to keep our knowledge at the forefront of gl..
How to network like a pro!22-May-2009
Whether your professional networking involves face to face meetings or (increasingly) the use of..
RESULTS.com featured in The Economist14-May-2009
In our minds, The Economist is the premier global newsmagazine. Published since 1843, The Econ..
The top 5 business opportunities in a downturn08-May-2009
This our summary of a blog that appeared in the Financial Times (http://blogs.ft.com/donsullblog..
Time saving tips for business leaders01-May-2009
Peter Drucker (http://www.my.results.com/Books)said, “If you cannot manage yourself for effectiv..
Seize the advantage in an economic downturn24-Apr-2009
Taking no action is the greatest risk in an economic crisis, but taking rash or disorganized act..
The carrot principle17-Apr-2009
Pavlov was onto something with his dogs. Recognition is the bell that drives human behavior. ..
GoDaddy's rules for success10-Apr-2009
Bob Parsons the 59 year old founder of GoDaddy.com - the world's number one website domain regis..
The things leaders do03-Apr-2009
General Electric (http://www.ge.com/)CEO, Jeff Immelt was interviewed a while back in Fast Compa..
Jim Collins on how to deal with turbulent times27-Mar-2009
Jim Collins (http://www.jimcollins.com/), the best-selling author of the books “Built to Last (h..
What the world's greatest managers do differently20-Mar-2009
According to research in the book “First Break All the Rules (http://my.results.com/Books)” – by..
Seth Godin on scientific marketing13-Mar-2009
Seth Godin (http://www.sethgodin.com/sg/)has authored more than 10 books on marketing (http://my..
Tom Peters speaks to RESULTS.com clients06-Mar-2009
RESULTS.com had the privilege of inviting Tom Peters (http://www.tompeters.com/), the “uber guru..
A business is more effective when it is more selective27-Feb-2009
This quote came from Peter Drucker (http://my.results.com/Books)who also asserted, “Most busines..
The law of leadership20-Feb-2009
Two thought leaders we often refer our clients to in the field of marketing and branding, are Al..
What can coaches do for you?13-Feb-2009
Here is our summary of the article "What can coaches do for you?" which appeared in the Harvard ..
12 Common Marketing Mistakes - (and how to avoid them)06-Feb-2009
Not clearly identifying your ideal target market customer and researching their needs first. (As ..
Making Staff Redundant30-Jan-2009
"Easy times are the enemy, they put us to sleep. Adversity is our friend, it wakes us up." (The..
Have you got a wet weather game plan?23-Jan-2009
Derived from an article appearing in Fortune Magazine (http://bit.ly/187ou)Jan 2009: Confro..
"The man who chases two rabbits, catches neither" (Confucius)16-Jan-2009
Many business leaders find it difficult to chase one rabbit. They delude themselves into thinki..
What books are you reading right now to become a great business leader?09-Jan-2009
"What should I do to become a great investor?" an earnest 17 year old was reported to have asked..
The Power of 719-Dec-2008
The average human can remember groups of 7 things in their short term memory When people are..
Be The Last Player Standing12-Dec-2008
This newsletter is a summary of a recent article Professor Jeffrey Pfeffer of Stanford Universit..
MBWA = Management By Wandering Around05-Dec-2008
Tom Peters and Bob Waterman coined this term in their 1982 book “In Search of Excellence (http:/..
- Boxing lessons for business: Planning to win your fight 29-Jan-2010
- Boxing Lessons for Business - Those who set the pace win 06-Dec-2009
- Listen to RESULTS.com interview on Blog Talk Radio 21-Nov-2009
- RESULTS.com interview on Blog Talk Radio in the USA 08-Nov-2009
- 7 Ways to earn trust 17-Sep-2009
- Psychologically proven ways to make better decisions (part 2) 10-Sep-2009
- Leadership lessons from the CEO of Mattel 02-Sep-2009
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